Why Use Us?
When it comes to having someone come into your house to provide chimney and fireplace services, you want someone knowledgeable and trustworthy. Unfortunately, there isn’t anyone policing the chimney sweeping industry, so it can be hard to find a sweep you can trust. But there’s good news: if you live in eastern Alabama, northwestern Georgia, or south central Tennessee, The Fireplace Service Company is just what you’ve been looking for!
We have years of experience and training, and continue to expand our knowledge, our memberships and our certifications so that we stay on top of the latest and greatest techniques, tools and information in our industry.
Our company brings over 80 years of combined experience to each and every service, sale, construction and installation. But we know you never reach a point where you should stop learning, which is why all of our employees also receive more than 100 hours of training every single year.
Certifications & Memberships:
CSIA (Chimney Safety Institute of America)-Certified – All of our technicians are professionally trained and certified by the CSIA, which means you’ll only encounter qualified, ethical professionals who are guaranteed to get the job done right.
CDET (Certified Dryer Vent Technicians)-Certified – Our technicians are also professionally trained and CDET-certified, so you can be confident in the quality and diligence of our dryer vent cleaning services.
NCSG (National Chimney Sweep Guild) Members – We’re also members of the NCSG, which means we are always getting the most cutting edge and up to date training and education.
SACP (Southern Association of Chimney Professionals) Members – As members of the SACP, we receive regional training that helps us improve and perfect our customer service skills and professionalism.
HPBA (Hearth Patio & Barbeque Association) Members – The HPBA keeps us up on the latest, greatest and most innovative products as they come onto the market. So when you shop with us or ask our opinions on products, you can be confident that we are offering you the newest and the best.
Alabama Home Builders Association Members – As members of the Alabama Home Builders Association, we’re always learning about the latest building trends and how they can enhance the lives of our customers.
BBB (Better Business Bureau) Members – Sometimes it can be difficult to know who to trust when it comes to the service industry. But here at The Fireplace Service Company, we are dedicated to ethical business practices and work to foster trust between our technicians and our customers. And we think we’ve done a pretty good job thus far – just ask the BBB!
AL LP Gas Licensed – As a company, we are also LP (liquid petroleum) gas licensed, which means you can trust any and all gas sales, installation, cleaning, and repair services!
Authorized HeatShield® Installers – HeatShield® is a high-quality product that is designed to seal and repair cracked and deteriorating clay or tile flue liners. It’s important that the product be used as it was intended, which is why we undergo factory training on proper usage and application.
Safety & Insurance:
Licensed in AL, GA, TN – Whether you live in Alabama, Georgia or Tennessee, you can relax knowing that we are licensed to operate in your state!
Worker’s Compensation – Even though we make safety a priority and train our employees on advanced safety techniques, we also know it’s important to provide coverage under worker’s compensation. In other words, you can rest assured, knowing that you, your home and our employees are protected should anything happen.
Fully Insured – We are also fully insured, so no matter what service we are providing, you don’t need to worry.
Methods & Techniques:
Inspections – Our inspections are designed to be as thorough and as informative as possible, and to encourage honesty and integrity – that’s why we use the most advanced camera systems available. We call this the “Exclusive Honesty Cam Program”, and it’s designed to allow us to see parts of your chimney system that others can’t or wouldn’t be able to otherwise, and to allow us to show you up close and personal before and after pictures of your system.
Sweeping – All of our sweeps use state-of-the-art equipment to ensure a no-mess, no-worry sweeping experience for our clients.
Service Agreements – We stand behind our technicians and their work, which is why we offer annual and lifetime service agreements to our clients.
Service Procedure Protection – We have systems in place to ensure that all of our services are mess-free, damage-free and worry-free!
Give Us A Call!
Isn’t it time you called chimney & fireplace professionals you could trust? Let the pros at The Fireplace Service Company wow you with their expert knowledge, skill and superior customer service – call (256) 845-9814 today or click here to schedule an appointment online!